FAQ

Yes, but only if all of your locks have the same keyway or are made by the same manufacturer.

Most locks can be installed within 30 minutes, but this depends on the type of lock and if there are any alterations that need to be made.

Note that we can only provide you with excellent locksmith service and exceptional customer care when you provide us your complete information.  Begin by identifying the specific service you need (Are you locked out of your building? Did you forget the combination to your safe?) and whether you are the owner of the vehicle, house, or building you want us to access. Also tell us your name, exact address and an active phone number that we can use to call you back. We will also ask relevant follow-up questions when necessary.

We use specialized tools to open locks on vehicles and buildings.  In most cases, the lock is damage-free but in rare circumstances when we may need to drill the lock to get it open, it does cause damage. We will advise you whether the lock is damaged or if drilling is necessary, and explain your options before we proceed with any work to ensure you understand the process and to get your consent.

Lion Lock & Key accepts all major credit cards, cash and checks for payments.

Make sure you only call a professional locksmith to help you when you are locked out of your house, office, or vehicle.  Find a locksmith company with their own website and relevant business details.  You may want to ask your colleagues or relatives for referrals.  Don’t be persuaded with great discounts and other ‘incredible’ deals offered by fake locksmiths.  When they arrive at your address, kindly request for their ID and license number.  Ask them questions about the service and your locksmith-related issues. Note that a reputable locksmith will never ask you for more money than you agreed to pay them.

It depends on the type of insurance that you have. Car lockouts are usually covered under a product known as “roadside rescue” or “roadside assistance”.  We suggest that you verify this type of coverage from your insurance company.